PRIVACY POLICY

PRIVACY POLICY
The site "serenitystudios.gr", treats your privacy very seriously and is committed to respecting it according to the highest standards and applying the most modern data protection techniques. For this reason, we inform you that the processing of personal data declared during your registration as a member-client or as a business, which in no case include sensitive data, is carried out in accordance with the applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (hereinafter GDPR).

Υπεύθυνος Επεξεργασίας Δεδομένων είναι η εταιρία με την SERENITY STUDIOS ΙΔΙΩΤΙΚΗ ΚΕΦΑΛΑΙΟΥΧΙΚΗ ΕΤΑΙΡΕΙΑ που εδρεύει στην Αθήνα, οδός Ακαδημίας 25, τηλ: 302130241867, email: info@studiosserenity.com

The personal data processed by serenitystudios.gr are: name, full name, e-mail address, password, shipping and/or billing address, city/region, postal code, country, while for company registration (B2B): company name, scope of business, VAT and tax office.

The serenitystudios.gr uses the personal data you transfer during your registration in the online store for the following purposes:

Placing, sending and/or invoicing of orders in order to settle the orders placed or to be placed by the customers of the online store, informative communication, promotional activities, improvement of the services provided, collection of statistical data on the use of the website.

The further processing of personal data for any other purpose is only after informing the visitor/member. Your consent is the legal basis for the processing actions described above. Your data may be processed without your consent in order to fulfil obligations arising from Laws, Regulations and European legislation, and in the cases specified by Article 6 of the GDPR.

You may withdraw your consent at any time by sending a request to the Data Controller, without prejudice to the lawfulness of the processing carried out prior to the withdrawal of consent.

By registering on serenitystudios.gr as a client-member or as a business, the visitor may also choose to subscribe to the regular e-mail updates list in order to be informed of promotions of the company or products on offer. Whenever he wishes, he can then remove his e-mail from the update list through his account.

The data may be processed by external partners with whom serenitystudios.gr has signed contracts, which provide the company with professional, fiscal / administrative or technical services (IT services, courier, cloud, etc.). The aforementioned recipients receive only the necessary data for their respective functions and duly undertake their processing only for the purposes mentioned above and in accordance with the laws on personal data protection, committing themselves to respect the confidentiality terms and the privacy policy of serenitystudios.gr and are obliged to comply with the provisions of the GDPR. With the exception of the above, your personal data are not transferred to third parties who do not perform tasks of a commercial, professional or technical nature for the Controller.

Το serenitystudios.gr τηρεί αυστηρά συγκεκριμένη πολιτική ασφαλείας, ενώ εφαρμόζει τις πιο σύγχρονες τεχνικές για την προστασία των προσωπικών δεδομένων που τηρούνται στα αρχεία του από παράνομη πρόσβαση, χρήση ή αποκάλυψη, τροποποίηση, ακούσια καταστροφή.

The visitor/member of serenitystudios.gr is entitled to submit a request to the Data Controller in order to exercise the rights provided for in Articles 15-22 GDPR, such as: to be informed whether his/her personal data are processed, to have access to his/her data, to verify their content, origin, correctness, location, to receive a copy of personal data and the right to transmit them to another controller, to request the correction of inaccurate data, to request the completion of the processing of personal data, to ask for the correction of inaccurate data, to ask for a copy of the personal data, to ask for a copy of the data to be transmitted to another controller, to ask for a copy of the data to be transmitted to another controller, to ask for the correction of inaccurate data, to ask for the completion of the processing of personal data, to ask for a copy of the data to be transmitted to another controller.

In case of exercise of one of the above mentioned rights, the Data Controller will take all possible measures to satisfy the visitor's request within one month of receiving it, informing him/her in writing of the satisfaction of his/her request, or the reasons that prevent him/her from exercising, or even satisfying, one or more of the above mentioned rights under the GDPR.

This privacy policy applies only to the e-shop serenitystudios.gr. Although the website may provide links to other websites, we inform you that serenitystudios.gr does not have access to or use tracking systems of user tracking technologies that may apply to other websites. For this reason, when you visit another website through a link, you should verify the privacy policy of the third parties.

Personal data are kept for as long as the online store account is active and in any case for as long as necessary to achieve the purposes for which they were collected.

In case of account deletion, personal data may be retained if there is a legitimate interest of serenitystudios.gr or a legal obligation. In any case, the criterion used to determine this period is based on compliance with the time limits set by law and the principles of data minimization, storage limitation and rational management of records.

If you believe that the processing of your Personal Data is in breach of the GDPR, you have the right to inform the Data Controller and/or file a complaint with the Data Protection Authority.

COOKIE POLICY
Cookies are pieces of information, in the form of very small text usually consisting of letters and numbers, stored in the browser used by the visitor/member to connect to our website (Chrome, Mozilla Firefox, etc.). Our website may use the following types of cookies on a case-by-case basis:

Session Cookies: session cookies are automatically used after the user's registration only to recognize the user's entry to our website on each subsequent visit, so that the user is not required to log in again. Session cookies are the e-mail stated by the user during registration and in encrypted form the password (for member customers).

Preference cookies: these are cookies that have to do with the user's personal preferences, in order to improve the experience and facilitate the user's navigation in our online store.

Functionality cookies: allow the execution of basic functions of serenitystudios.gr, such as adding products to the cart and storing products in the wishlist and / or watchlist.

Advertising cookies: with advertising cookies we seek to display advertisements or recommended products relevant to the interests of the customer/member, in order to help him/her find more easily what he/she is looking for.

Statistics Cookies: They enable us to evaluate the effectiveness of the various features of our website so that we can continually improve the experience we offer.

Being an integral functional element of serenitystudios.gr, we do not provide the visitor/customer with the possibility to disable some or all of the cookies stored on their computer. For this reason, it is at the discretion of the individual to decide to leave our website if he/she does not accept our cookie policy.

Serenitystudios.gr reserves the right to change any of the present terms and conditions by means of an announcement on the website and/or by informing the visitors of the website.